Case Study - The Complete Backoffice for Agencies and SaaS
BaseOS is a unified platform that brings together operations, finance, and customer support in a single interface. It adapts to your business model, whether you manage clients as an agency or develop your own SaaS product, with 5k+ active users and 15+ tools in one.
https://baseos.dev
- Client
- BaseOS
- Year
- Service
- Web Platform Development, Multi-Engine Architecture, UX/UI Design
Overview
BaseOS serves as the complete operating system for software houses and SaaS companies that operate in a hybrid model—managing client projects while building their own software products. Its core mission is to eliminate the chaos of using 5-15 disconnected tools (like Jira, Excel, Trello, Slack) by providing a unified platform that adapts to your business type.
The platform features two powerful engines: Agency Engine for commercial operations, project management, finance, and client portals—built for time-based billing and deliverable management—and Product Engine for SaaS metrics tracking (MRR, Churn, ARPU), roadmaps, changelogs, and wikis.
Unlike many specialized tools, BaseOS bridges the gap between agency work and product development, allowing teams to share talent pools across client projects and product sprints, see unified P&L showing how agency margins fund product development, and switch contexts instantly—all with a single login and guaranteed 99%+ uptime.
Tags
- React / Next.js
- Multi-Engine Architecture
- UX/UI Design
- Agency Management
- SaaS Platform
- Unified Operations